The Quick type: if you are seeking a distinctive gemstone or unique anniversary gift, Leibish & Co. has actually a sturdy supply of high-quality, colorful, and conflict-free diamonds and gemstones. The family-run company was functioning online since 1998 with a personal touch with earned recurring business the world over. Leibish & Co. makes it simple purchase free stones or even to make use of their no-cost “Design a” device to take the perfect bit of precious jewelry your. With decades of experience and good artistry under its strip, Leibish & Co. is on the verge of broadening its stock to watches along with other extras.
Whenever Leibish Polnauer established 1st on-line diamond business in 1998, it took almost an entire time to publish a single picture and description to their site â but he had been a visionary who noticed potential for the fledgling field of ecommerce. “as he views the possibility in an idea, he will probably try everything in the capacity to progress with-it,” said Benji Margolese, Director of information promotional for Leibish & Co.
Leibish developed a fruitful, family-run process together with spouse and children providing in leadership positions. Obtained cultivated a fruitful online business with workplaces situated throughout the world. Leibish & Co. is actually a leader in special coloured diamonds and gemstones which can be hard to find elsewhere. Its expensive diamonds may also be conflict-free, and that is an important facet for most customers.
“individuals started to all of us simply because they search for anything only a little different, anything a tad bit more special than everyone else has,” Benji mentioned.
While Leibish & Co. offers high-quality old-fashioned diamonds, the organization focuses on colourful, unique precious jewelry. Whenever questioned exactly why business features this type of a top consumer return price, Benji easily pinpoints the primary reason.
“It is a variety of excellent services and products, great solution, and precious jewelry created to your highest amounts of excellence,” he stated. “The precious jewelry we make is certainly not your everyday, mass-produced particular item. Every piece is tailor-made to perfectly fit the diamond or gem stone selected by customer.”
A household Affair With Personal Service
Leibish & Co. is actually a true family members company, with Leibish’s family members playing essential roles when you look at the company.
Leibish functions as Founder and President for the organization, while his partner, Rosi, will be the business’ Events Manager. Their unique eldest child, Chavi, functions as the Lead Jewelry Designer â and is an enormous responsibility since custom jewelry comprises significantly more than 50percent on the business’s business, Benji mentioned.
Leibish’s oldest boy, Yossi, may be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, who is a graduate on the Gemological Institute of America, could be the main Diamond Buyer for the company. “Shmulik is actually, honestly, certainly one of many gifted color diamond experts in a,” Benji said.
Leibish’s child Itzik could be the company’s COO and runs its New York company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five youngsters, is the company’s CFO.
“among the longtime members of the team, i will tell you that, even though there is not any connection, they give consideration to myself, yet others, part of their loved ones,” Benji said. “We all bring our very own expertise to the company, but come together to constantly expand the organization.”
Clients are additionally handled like family members at Leibish & Co., in which the company invests electricity into private solution and product sales. “If you have ever managed one certain broker, like, that is the same individual you will definitely constantly manage, no matter what you’re calling or composing in approximately,” Benji said. “do not have confidence in moving clients to various departments when they have a concern or certain problem they would like to cope with.”
Customers originate from All Over the World
Leibish has multiple different sorts of consumers: you can find people, just who largely store through website, retailers, and people for the trade business, which generally look at the business’s primary offices in New York, Isalanah rae escortl, and Hong Kong.
Almost all of Leibish & Co.’s clients are from U . S .. Their after that most well known market is actually Canada, followed by the United Kingdom, Australian Continent, Hong-Kong, and the remainder of European countries.
Customers at every period of life shop at Leibish & Co., though the majority are amongst the many years of 35 and 54, Benji said. Additionally, the business garners roughly 300,000 internet site check outs monthly â and keeps nearly all of the clients coming back.
“along with a 70% return client status, we continue to be one of the most famous organizations in our market,” he stated.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewelry, additionally maintains inventory mobility, particularly for online clients, Benji mentioned. The company carries a huge selection of loose expensive diamonds and precious gemstones, but their key items are tailored jewelry creations.
“We keep extreme selection of multicolor diamond and gem jewellery, with many in the rarest shades previously seen,” the guy mentioned. “we’re known well by our bread-and-butter products â yellow diamond and green diamond wedding bands. However, we offer diamond jewelry of almost every shade, and precious gemstones â including sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, as well, but the expertise is within the world of color.”
For consumers with something in your mind and want assist which makes it a reality, Leibish & Co. provides a “Design your” precious jewelry instrument, which Benji stated is actually its best product.
“Naturally, when looking for a special part, men and women frequently desire specific rocks and placing styles they’ve already dropped obsessed about,” the guy said. The “Design yours” tool allows consumers to build a bit with the rock, setting, and material of their choice.
“It allows these to bring their unique hopes and dreams your â with the knowledge in workmanship,” Benji informed us.
Add-ons & brand-new using the internet Tools available for Leibish & Co.
As it appears toward the near future, Leibish & Co. is slowly changing toward higher-ticket products plus item range. The business feels comfy branching off to new products considering the commitment and enthusiasm it applies to finest its recent designs.
“we’ve talked-about bringing in a variety of accessories â for example deluxe watches, purses, and also pens,” Benji stated. “But we chose to wait until we 1st perfected all of our major line of item, that’s diamonds.”
Leibish & Co. can looking for ways to continue mastering its common website, as well. One way it intentions to improve the on line experience is by launching augmented truth attributes, that may offer digital consumers a lot more of an in-store experience.
As a business enterprise using its origins in colorful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a normal sector which views change due to the fact exception, perhaps not the guideline.